This Programme is designed to equip SBV employees with the necessary knowledge and skills regarding company policies and procedures relating to the customer liaison function.
Description
The expected outcome is ensuring the is compliant and competent by understanding concepts and processes within the Customer liaison environment.
In addition to the above the programme will provide you with the practical skills necessary to treat customers with respect and to ensure that you provide stellar client service.
Prerequisites
The minimum requirement to undertake this intervention is Grade 12.
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